1/7/2023 0 Comments Rentmaster vs![]() The booking calendar is now sizable to allow up to 3 months of. The date range filtering found on the reports and cashbook screen has been extended with the addition of 'Last 12 months'. ![]() And don’t expect them to respond to your email in less than 7-10 working days, no matter how urgent! Then they do this thing where they act as if they called you when they didn’t and they just send an sms just to cover their tracks.Definitely moving from the apartment when the lease ends because our landlord insists on working with this headache of a company. - You can now send emails from RentMaster without needing to use Outlook with the new SMTP settings found on the Options screen. We do more admin work for this company then they do. We charge 4.56 of the rent plus R60 per month (incl VAT). And as a bonus, RentMaster will also fund and manage the daunting eviction process. Then they come back two weeks later and tell us we we owe penalty fees for late rent even though we made sure to pay 10 days before the due date.When our lease ends we are definitely looking at moving because we cannot live like this. RentMaster takes on the risk of tenant non-payment, thereby providing the landlord with the certainty of knowing that the rent will be paid to the landlord on the first of the month guaranteed. Then they don’t update their records when we send proof of payment. We end up having to EFT the rent ourselves because we don’t want to be in default. We are tenants and ever since we have been working with this company they have failed to follow through with any rental collection processes. ![]() This is one of the poorest service providers I have ever had the misfortune of dealing with.
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